Spearheading end-to-end delivery of analytics use cases to drive business value while improving the customer experience across different areas of the organisation by owning, managing and executing the relevant life cycle stages of analytics initiatives (from ideation, production to adoption) whilst working closely with project sponsors to understand their needs and strategic direction and concurrently representing the voice of the Business in an agile squad operating model.

Project leader for the implementation of key Strategic Projects (such as set up of new Representative Offices, Transformation Programs, Business Process Reviews, Digitalisation projects, amongst others) for Strategic Business Units of the Mauritius Commercial Bank Ltd, involving the application of project management tools and techniques and the management and coordination of multiple stakeholders.

Preparation of the Strategic Plans and Balanced Scorecards of the Strategic Business Units of the Mauritius Commercial Bank Ltd and the subsequent quarterly reviews, by, inter alia, assisting the Management team to coordinate and facilitate cross-functional activities and workshops in order to foster strategic focus and alignment within The MCB.

Strategic analysis of the internal and external business environment of the Bank, including: PEST & SWOT Analysis, Competitive benchmarking, Financial Analysis, formulation of strategic options and recommendations to the Management team to facilitate decision making.

Participated in the strategic thinking and planning workshops organised for companies engaging in the definition of their vision, mission, values, strategic objectives, key initiatives and performance indicators.

Carried out different types of market research assignments, for example: face to face questionnaires, phone surveys, focus groups and desk research and the preparation, analysis and presentation of survey findings, covering both residential and corporate segments.

Provided retail banking facilities to existing and potential customers, prepared their credit files for approval and follow-through till disbursement of housing and personal loans and delivery of products such as debit and credit cards.

Taught school certificate and higher school certificate students as per the examinations syllabus prescribed by the University of Cambridge Local Examinations Syndicate.