CUSTOMER MANAGEMENT
PEOPLE MANGEMENT
BUSINESS OPERATIONS
Level of experience : From 7 to 10 years
Level of study : Postgraduate
Country : Nigeria
Local time : 02:28 ( UTC +01:00 )
2000 €/ Month
Availability : Immediately
Number : #13849
Talenteum charges the cost of the Talents made available and is only remunerated by a monthly subscription starting at € 190/month.
Delivering a consistent approach to all communications, i.e Improving the communication, engagement and motivation of Turing developers and customers.
Use a range of innovative ideas & techniques to take a strategic approach to developer and customer Engagement & communications
Standardized business processes in the key business value streams which saved the company 60% net operating loss in 18 months.
Designed and developed critical metrics that drive operational performance and improved recruitment operations that ensured realistic KPIs are set for the team resulting in 90% employee retention.
Established formal and informal service level agreements (SLAs) with which operations interact which increased the business alliance and partnerships.
Provided inspired leadership to ensure profitable solutions to business challenges.
Developed strategic plans for industry-specific prospecting, building relationships based on in-depth industry knowledge.
Conducted presentations and prepared proposals for attracting investment by developing initiatives that targeted raising funding for the business.
Team working with the Project Manager and Project Coordinator in designing, planning and implementing advocacy strategy and campaigns;
Created public awareness through effective liaison with print/electronic media at the provincial level.
Project Management/ Prince 2:
Certification Authority :
Udemy
Certification Authority :
Udemy
I am skilled in managing people and business operations; with over six years core competence in people experience; customer relationship; troubleshooting, project and client management; communication, data and information management; b2c growth and operations.