Main duties and job description as follows:
• Ensuring a smooth operation of the retail outlet by supervising staff, organizing and monitoring work flow.
• Plan and monitor daily duties of kitchen and sales staff, conduct daily morning hurdle.
• Ensure a smooth handing over between cashiers.
• Efficiently handle any complaints from customers and cascade accordingly.
• Provide coaching, counseling and disciplining employees.
• Maintains work flow by monitoring steps of the process observing control points and equipment monitoring personnel and resources among others.
• Oversee the maintenance of the inventory of all assets and equipment used on a daily basis and ensuring the smooth and adequate utilization of all assets.
• Monitor and preparing daily banking of cheques and cash and ensure sufficient cash flow to meet the organization’s needs.
• Oversee Accounts Payable and Accounts Receivable and ensure a disaster recovery plan is in place.
• Issuing invoices, credit notes, reminders, SOA.
• Verifying / reconciling suppliers’ statements.
• Processing payments by cheque / cash / s.order / d.debit.
• Ensure the keeping of all records and proper filings.
• Monitoring inventory levels and order suppliers.
• Maintain updated records of daily, weekly and monthly revenues and expenses.
• Maintain proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
• Ensure cleanliness and tidiness.
• Resolve guest concerns and implement resolutions to ensure guest satisfaction and to increase loyalty and boost our reputation by identifying strategies to retain and attract customers, finding best ways to resolve issues and deliver satisfactory and excellent customer service.
• Recommend and administer food and beverage service procedures and service standards.
• Perform other related duties as assigned.

Main duties and job description as follows:
• Responsible for everything that happens in the outlet.
• Inspect the whole premises together with security officer every morning and before closure.
• Verify all personnel presence and ensure that attendance book is duly filled, close monitoring of break and lunch time.
• Delegates and follow up of all duties assigned to appropriate staffs that is chief cashier, storekee-per, cashiers, supervisors, receiving clerk, administrative clerk and security officers.
• Ensure that supermarket is keeping clean all the time.
• Ensure that all shelves is being replenished priority wise of product depletion on the eve.
• To ensure that store is maintained in good order and products are stocked category wise with par-ticular attention to expiry dates and FIFO process respected.
• To keep a constant monitor of the cashier has adequate money change in their tills.
• To verify deliveries from time to time and verify if delivery note and credit advice are appro-priately raised.
• To pay special attention to damaged products and that all returns are effected systematically be-fore all deliveries.
• To ensure that no expiry products are present on shelves and no obstructions with products in the shopping areas.
• To effect random stock inventory of high value and fast moving products.
• Ensure that all products are well priced as per submitted from the head office.
• To ensure the good running of all equipment i.e. lift, air conditioners, freezers, cadies, baskets, well functioning of all cameras and fire extinguishers, fire alarm break glass and fire hose reels should be easily accessible all the time etc.
• To motivate all personnel through personal actions this is deemed to be encouraging.
• Should be able to tackle conflict among personnel fairly with respect and good communications and all instructions should be executed promptly.
• To attend customers problems and complaints instantly and fairly.
• To manage activities of all merchandisers of the day and their attendance book be duly recorded and signed.
• To allocate podiums, stands and chillers as per instructed be head office.
• To manage and records activities of delivery drivers in the log book and assure that home delivery schedule is updated in appropriate book.
• To assist the closing of cash tills of each cashier and ensure that all cashiers record the details of their encashment in their respective book.
• To verify all petty cash expenses and floats regularly and that all discrepancies be notified to the head office.
• To order adequate stocks of goods in order to prevent stock shortages on shelves.
• To avoid overstocking of goods and notified to head office for transfers.
• To follow all health and safety security measures.
• To monitor absenteeism and products consumptions by employees in the store.
• To report to the police for any shoplifters.
• To be able to tackle and take appropriate actions in all situations.
• Any other cognate duties that may be assigned by the board of directors.

Duties as follows:
• Forecast levels of demand for products.
• Keep a constant check on stock levels.
• Conduct research to ascertain the best products & suppliers in terms of best value, delivery sche-dule and quality.
• Liaise with the production department for the list of materials to be ordered.
• Liaise with suppliers, manufacturers, customers, etc.
• Build & maintain a good relationship with new and existing suppliers local & overseas.
• Negotiate and agree contracts.
• Process payments and invoices and issue purchase order.
• Keep tracks of expenses per project.
• Keep contract files and use them as reference.
• Forecast price trends and their impact of future activities.
• Perform cost and scenario analysis, and bench marking.
• Seek and partner with reliable vendors and suppliers.
• Determine quantity and timing of deliveries.
• Monitor and forecast upcoming levels of demand.

Duties as follows:
• Prepare bank account deposit document and process receipts
• Process & follow-up on invoicing and debtors balance
• Prepare and process purchase orders and supplier invoices
• Reconcile suppliers’ statement of accounts
• Prepare cheques and process payments
• Prepare monthly bank reconciliation statements
• Assist the Accountant in the end of the month close the books process
• Verify monthly cost reports
• Assist Management in the preparation of yearly & ad hoc project budgets
• Follow up on progress of work of projects and prepare status reports
• File documents, prepare ad hoc management reports and perform other administrative tasks as may be assigned & which may include site visits.
• Assist the Account Officer in day-to-day administrative tasks.

Duties as follows:
• To coordinate and control all incoming, storage and distribution activities of goods.
• Monitor reception and delivery of goods.
• Reconcile delivery with preparation orders.
• Accounting and computerizing of all manufacturing products already packed in the factory for exportation.
• Keep records of production, defects, goods in the store and daily records of sales.
• Assist in the stock management.
• Perform stock takes and reconciliation of stocks.
• Ensure that products are kept in designated areas.
• Report to the Financial Manager daily, weekly and monthly analysis of movements of product to each and every customer in the Sage Pastel software.
• Ensuring that all the records are correct and are tally physically without any discrepancies.

Duties as follows:
• Performing the job of cashier thus customer's bills.
• Handle cash and credit transactions.
• Maintain receipts and records.
• Prepare statement of accounts, printing of bills to be sent by post on a weekly and monthly basis.
• Follow up of debtors by phone, bills and through legal procedures.
• Consulting debtors at their residence and collect payment using provisional receipts.
• Maintains a positive environment by working and communicating in a professional manner explaining to clients about their arrears in the statement of account.
• Filing, photocopying and other clerical or administrative duties.