N°5468 Technical support technician

DNS CONFIGURATION AND MANAGEMENT

EXCHANGE ONLINE

MICROSOFT ONEDRIVE

Level of experience : From 4 to 6 years

Level of study : Graduate

Country : Nigeria

Local time : 10:20 ( UTC +01:00 )

Availability : Immediately

Number : #5468

Talenteum charges the cost of the Talents made available and is only remunerated by a monthly subscription starting at € 190/month.

Experiences

Technical Support Specialis

Russell Interactive August 2020 to Today

* Ensuring that servers and storage hardware are running at optimal state.* Providing administrative support and managing the queries of the employee.* Maintaining servers and storage hardware.* Repairs of servers and storage hardware and software.* Updating and upgrading devices software.* Proper housekeeping of the server room

Office 365 Technical Support/ IT Support

Freelance/ IT Consulting June 2020 to Today

Technical Support Engineer

Tek Experts August 2019 to June 2020

IT Support Technician

Jumia Nigeria May 2019 to August 2019

IT Technician/ IT Knowledge Facilitator

New Horizons Computer Learning Centers Nigeria March 2019 to May 2019

Computer Knowledge Facilitator

Aunty Nike College, Katsina January 2018 to December 2018

Was faced with responsibility of impacting knowledge on the face of computer to secondary school student for one year in the course of my National Service

IT Technican

Jumia Online store August 2017 to January 2018

With faced with responsibilities such as setting up new laptop for new and existing users, update and troubleshoot major network issue, printing issue as well as installation of software package and fixing of hardware for job effectiveness and efficiency.

Computer Trainer

Jummyking Computer Institute January 2015 to December 2015

Cyber cafe Manager

Goshen Computer College November 2013 to February 2014

Oversee the activities of the cafe and ensure smooth running of day-to-day activities

Trainings

Ogun State Institute of Technology, Igbesa, Ogun State

Higher National Diploma January 2015 to January 2017

Computer Science: Acquired an Higher National Diploma Certificate in Computer Science With Upper Credit on Ogun State Institute of Technology from 2015-2017

validated

Federal Polytechnic Idah, Kogi state

Ordinary National Diploma January 2012 to January 2014

Computer Science: Acquired an Ordinary National Diploma Certificate in Computer Science with Lower Credit in Federal Polytechnic Idah from 2012-2014

validated

Certifications

Network Security Experts (NSE 1 & 2)

April 2020

Network Security Experts (NSE 1 & 2)

Certification Authority : FORTINET

Mobility Fundamental Series

July 2017

Mobility Fundamental Series

Certification Authority : Cisco CloudCenter (formerly CliQr)

Introduction to Cyber Security

October 2016

Introduction to Cyber Security

Certification Authority : Cisco CloudCenter (formerly CliQr)

NDG Linux Essentials

August 2016

NDG Linux Essentials

Certification Authority : Cisco Networking Academy

IT Essential

June 2016

IT Essential

Certification Authority : Cisco Networking Academy

What do you want to do ?

About me

I would love to support clients in any areas of Office 365 platforms ranging from ( Exchange Online, office 365 admin center management, SharePoint Online, OneDrive for Business, Active Directory, ADFS Setup, office suite application troubleshooting and setup, on premise Environment Setup and Maintenance)
I have the following Skills:
* Excellent Troubleshooting Skills
* Advanced knowledge of Exchange Online
* Experience in SharePoint Online
* Management and Troubleshooting Skype for Business Online, Microsoft Teams and OneDrive.
* Knowledge of Active Directory, ADFS, Setup and Management of DNS
* Advanced Knowledge of Windows PowerShell
* Ability to work as an individual and also as a team
* Management and Navigation of Office 365 Admin Center
* Configuration of emails, Outlook profiles
* Troubleshooting emails problems on Outlook Window and Mac Client


Tools & technologies:
Exchange Online, Sharepoint Online, Ms Team's - Skype for Business, OneDrive, Azure Active Directory, ADDS, ADFS, Office Suite, Windows Powershell, Hybird Migration, Freebusy Calendaring, Exchange Server 2008, ES 2012 R2, ES 2016, ES 2019, Outlook Migration, Email Security, Security and Compliance, AD Sync, DNS Configuration etc.

When working on a project, my main focus is to achieve client satisfaction through quality work within budget and time. To ensure the same, strategy would be to share status reports on weekly or bi-weekly or even daily in some cases to run things smoothly.

Thank you in advance for your time and consideration. I Look forward to working with you soon.

Thanks
Habibu Ahmodu