Managing and coordinating the full bid / proposal life cycle from initiation through submission including content design and development, document management, quality reviews and presentation. Creating high-quality, in-compliance, in-budget, on-schedule submissions for local and international RFP’s (Government, Public & Private Sector). Alignment with industry best practices and techniques from APMP (Association of Proposal Managers Professionals). Geographies: Africa (South Africa & Kenya), UK, USA and Australia.

CCI is an offshore Contact Center / BPO service provider.
Duties & Responsibilities
Global Bid Manager is responsible for leading and managing large complex bids for the Sales and Bid team across the African, UK, USA, Australian geographies.
- Manage all aspects and stages of the bid, including:
◾Initiation and planning
◾Kick-off
◾Solution Definition
◾Content Development
◾Response Consolidation
◾Team Reviews
◾Quality Control
◾Bid Award
- Manage bid response inputs from a variety of stakeholders, typically involving contributions from operational and technical teams
- Manage contributions from remote teams across the world
- Ensure timely delivery of compliant and commercially sound bids which meet the clients’ requirements
- Development of new and enhancement of existing sales collateral
- Supporting the business development teams across CCI’s market geographies
- Provision of support for client visits
- Ensure that risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
- Auditable trail of all bid artefacts and records on recognised company systems
- Requisite team and management reviews prior to client submission, complying with corporate governance
- Communicate accurately and timeously with all stakeholders
- Build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions. Bid teams typically comprise subject matter experts from the Global Teams, i.e.: Sales, Solutions and Services, Finance, Legal, HR, Marketing as well as members of the senior management and executive teams
- Manage performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer.

Complex Solution Bid Manager is responsible for leading and managing large complex bids for MEA bid team. Managing bids that have a single or multi country scope and high complexity (complexity may vary from country to country). Elements that contribute to bid complexity include geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors).
- Manage bids in accordance with the Dimension Data Bid Process, using related supporting tools and systems.
- Manage all aspects and stages of the bid, including:
◾Initiation and planning
◾Kick-off
◾Solution Definition
◾Content Development
◾Response Consolidation
◾Team Reviews
◾Quality Control
◾Bid Award
◾Win/Loss Review
- Apply sound PM Principles and techniques
- Establish clear and effective plans for each bid and execute in accordance
- Effectively manage bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
- Ensure that Dimensions Data’s risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
- Auditable trail of all bid artefacts and records on recognised company systems
- Requisite team and management reviews prior to client submission, complying with Dimension Data’s corporate governance
- Communicate accurately and timeously with all stakeholders
- Build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions. Bid teams typically comprise subject matter experts from Sales, Solutions and Services, Finance, Legal, HR, Marketing as well as members of the senior management and executive teams
- Manage performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer

process from receipt of advertisement to delivery to client.
- Manage bids in accordance with the Vox Telecom Bid Process. Manage all bid resources (varying teams including Sales, Client Managers, Finance, Technical, Legal, Managerial etc.) to ensure the development of an appropriate strategy, solution, commercial model and delivery plan, and to ensure that Vox Telecom’s risk exposure is communicated to all stakeholders and appropriately addressed/ mitigated. Work closely with all Product Specialists and/or Comms stakeholders to ensure that their respective teams perform as expected for the overall benefit of the bid
- Construct and Compile tenders in accordance with Central Bid Office process/criteria and templates, as well as client requirements in a timely, professional and comprehensive manner
- Establish, maintain and store bid documentation and records for audit purposes.
- Conduct bid kick-off, progress and review meetings
- Bid integration management: ensuring that various elements of a bid are properly coordinated and motivate and drive a team under extreme deadline pressures
- Take lead role from time to time in cross-LOB bid function
- Work closely with teams to ensure that all Product Team and/or Comms related involvement in large, complex, mutli-LOB bids is delivered on time and is of the highest quality
- Establish and utilise key bid tools and systems (in accordance with Central Bid Office and auditing standards). Apply project management principles and techniques to the management of bids. Establish a bid schedule/ plan at the outset of every bid to ensure that all participants have sufficient time to perform their respective functions
- Communications / Documentation Management: Capturing and re-use of key bid response information.

Quotations/Tenders/RFQ's: Responsible and accountable to co-ordinate tender process from receipt of advertisement to delivery to client.
- Receipt of RFP/ tender documents and analysis of requirements; ensuring that format of the tender is adhered to in the event that the tender dictates it. Ensure scope of work, bill of quantities/ materials, specifications are made available to relevant managers. Collate tender documents which includes, all related pre-qualification and B-BBEE questionnaires, input from Technical staff, Managers, HR Department and SHE Department. Escalate and red flag all areas which no responses has been received or responses of poor quality, to relevant the Managers. Make available, to all Managers, a first draft of the response submission; upon receipt of comments from mangers, ensure that all queries and/or amendments are resolved and response submission re-submitted to approvers timeously; ensure that all post bid activities are administered timeously. Upload final bid/ documentation/ specifications to client’s tender portals in the event that the tender dictates it or ensure delivery to client’s tender box. Ensure that tenders are of a high standard in terms of grammar/spelling, quality and aesthetic appearance, print, copy, submit, update tender register and follow-up tenders, maintain traceability of electronic and hard copy material.

I co-ordinate the submission of tenders, contract reviews and monthly sales ensuring we meet our targets, maintain records, prepare sales and costing reports, manage files and compose correspondence relative to Projects for the leading Engineering Company in Richards Bay with the likes of BHP Billiton, RBCT, Transnet Limited, Hatch International, Exxaro TSA, Mozal S.A.R.L (Mozambique), QIT Madagascar Minerals and Rio Tino forming part of my client base.
Duties & Responsibilities
- Quotations/Tenders/RFQ’s: Responsible and accountable to co-ordinate tender process from receipt of advertisement to delivery to client.
- Receipt of RFP/ tender documents and analysis of requirements; ensuring that format of the tender is adhered to in the event that the tender dictates it. Ensure scope of work, bill of quantities/ materials, specifications and drawings are made available to relevant managers. Complete all related questionnaires and ensure all requested documentation and valid certificate (VAT, B-BBEE, Tax Clearance, Share, Company Registration, ISO etc.) are attached. Collate tender documents which includes, all related questionnaire, input from Technical staff, Managers, HR Department and SHE Department. Escalate and red flag all areas which no responses has been received or responses of poor quality, to relevant the Managers. Make available, to all Managers, a first draft of the response submission; upon receipt of comments from mangers, ensure that all queries and/or amendments are resolved and response submission re-submitted to approvers timeously; ensure that all post bid activities are administered timeously. Upload final bid/ documentation/ drawings/ specifications to client’s tender portals in the event that the tender dictates it or ensure delivery to client’s tender box.
- Ensure that tenders are of a high standard in terms of grammar/spelling, quality and aesthetic appearance, print, copy, submit, update tender register and follow-up tenders, maintain traceability of electronic and hard copy material.
- Purchase Orders Received: Responsible for receiving of all clients purchase orders ensure details corresponds with the relevant MCE tender/quotation. Should it not correspond to liaise with client or responsible MCE manager to amend.
- Job Cards: Responsible to create jobcards for all purchase orders received and hand it to the accountable manager/supervisor with all the relevant supporting documentation e.g. drawings, scope of work etc.
- Upon completion of job ensure that the jobcard is signed of and that all relevant documentation is attached e.g. drawings, QCP, QCN, etc.
- Sales / Invoicing: (Upon receipt of completed Jobcard)
- All debtors invoicing (Quick Books) and follow up on outstanding payments.
- E-Invoicing via Quadrem; Create data packs for clients as per contract requirement.
- Export admin documentation; Track work in progress (WIP) and progress invoicing for projects; Monthly Sales reporting.
- Cost Analysis / Job Costing: Responsible to prepare daily costing report for client for Projects, tracking of labour, equipment, material and hired equipment. This report is used for final measure of project carried out and progress invoicing of project. Data is extracted from on site daily diary, electronic clocking system and purchasing reports from Quick Books and submitted to client daily.
- Contract Review: Log new contracts, track expiry and review dates. Assist with pricing reviews for existing contracts and ensure timeous submission.
- Procurement: Responsible for sourcing and purchasing in the absence of the MCE Group Buyer (materials, tools, plant hire, services, consumables, etc).
- File & Document Management: Responsible to ensure that a job file is created for all Quotation created. This file to contain all relevant documentation, be clearly identifiable and file in chronological manner for future reference and audits.
- Archiving: archiving methods and procedures for company documents at Metro File.