N°10748 Consultant en recrutement

ASSISTANT EN RECRUTEMENT ET SOURCING

CHARGé DE RECRUTEMENT

HR

Level of experience : Over 10 years

Level of study : Undergraduate

Country : Mauritius

Local time : 11:02 ( UTC +04:00 )

900 €/ Month

Availability : Immediately

Number : #10748

Talenteum charges the cost of the Talents made available and is only remunerated by a monthly subscription starting at € 190/month.

Experiences

Talent Acquisition Consultant and HR

En freelance January 2019 to Today

. Sourcing


· Strategic Sourcing


· Pre-qualification


· Interviewing · Screening
et autres

Self-employed

L concept LTD August 2014 to January 2019

Human Resources Coordinator and Employee relations coordinator

Axa Customer Services November 2011 to November 2013

. Planning of Staff
. Follow-up of Finger Print Reports
. Absence and Lateness reports
. Meeting Staff and Managers to solve conflicts/issues
. Preparation of newcomers contracts
. Induction for newcomers
. Plotting on Sicorax system for staff's attendance
. Back-up transport officer
. Assisting company secretary for contracts
. Prepare reports
. Issue warnings
. Assist disciplinary committees
. Liaise with ministry of Labour
. Plan workshops for staffs
. Conduct exit interview
. Back-up Head of employee relation
. Liaise with operation managers for issues and conflicts
. Send feedback reports
. Promoting sports and welfare among employees
. Promoting workplace health and safety
. Following up on employee files, performance, behavior, absences and lateness
. Conduct regular meetings with operation managers for better improvement for the rules
and regulations

Administrative Coordinator

Axa Customer Services June 2011 to October 2011

. Planning work Force and updating SharePoint
. Liaise with transport officer concerning changes to planning
. Preparing reports (lateness &absence) for Operation Managers
. Plotting on Sicorax system for staff's attendance
. Follow-up of absences and lateness
. Issuing warnings
. Regular meeting with Operation managers
. Liaise with HR for attendance and other issue
. Planning work Force and updating SharePoint . Liaise with transport officer concerning changes to planning . Preparing reports (lateness &absence) for Operation Managers . Plotting on Sicorax system for staff's attendance . Follow-up of absences and lateness . Issuing warnings . Regular meeting with Operation managers . Liaise with HR for attendance and other issue

Team Manager

Axa Customer services February 2010 to May 2011

. Responsible for both Local and International customers
. Dealing with daily queries from staff
. Planning roster
. Preparing daily figures (Statistics) of calls to provide clients
. Reply queries for both Local and International customers
. Provide trainings for newcomers
. Providing workshops for staffs to improve quality
. Regular call conference with clients
. Regular staffs meeting
. Live coaching
. Prepare incentives

Quality Assurance

Axa Customer Services June 2009 to February 2010

. Listening and Accessing Calls
. Coaching staff on how to improve
. Provide training to staff
. Preparation and updating the training manuals
. Providing updates to staff
. Making research on ways to improve quality and provide training to staff
. Back-up Team Manager

Customer Service Representative

Axa Customer Services January 2007 to June 2009

. Handling Calls for Europcar (Paris) and AXA Paris.Explaining the terms and conditions of reservation, doing reservation and dealing with Europcar agencies to provide vehicles
. Explaining the terms and conditions of the contract for insurance
. Propose call back to customers
. Transfer emergency calls to AXA Assistance
. Insert information on Liberty system
. Send call back mail to clients
. Give requested information to customers
. Deal and propose solutions to tough customers
. Helping Team Manager and Colleagues in their daily tasks

Trainings

University of London

C'est toujours en cours June 2020 to Today

LLB: Legal System
Public law
Contract Law
Criminal Law
Tort law
EU law
Property law
Family

Waiting

What do you want to do ?

About me

Je suis consultante en recrutement et RH. J'ai débuté dans le domaine des ressources humaines en 2011. Aujourd'hui je suis aussi chasseur de tete et en mission pour une société en France dans le domaine de l'IT.