N°5046 Telecoms consultant

MOBILE OPERATION

NETWORK OPERATION

PEOPLE MANGEMENT

Level of experience : From 4 to 6 years

Level of study : Postgraduate

Country : United Kingdom

Local time : 10:35 ( UTC +00:00 )

Availability : In 2 months

Number : #5046

Talenteum charges the cost of the Talents made available and is only remunerated by a monthly subscription starting at € 190/month.

Experiences

Operations Manager

Orange Business Services Mauritius May 2019 to Today

Managing day to day Network operations for different clients

Manager - Configuration Management

Progresif Cellular Sdn Bhd December 2016 to February 2019

Validation of all configuration changes (cross domain) with risk assessment and impact analysis. Ensuring proper deployment and rollback of changes (englobes Billing system, Mobile Core Network, RAN and Transmission networks). I was also involved in setting up of a Network Operations Center (NOC) and upskilling engineers for smooth operations.

Manager - Configuration Management

Progresif Cellular Sdn Bhd December 2016 to February 2019

Validation of all configuration changes (cross domain) with risk assessment and impact analysis. Ensuring proper deployment and rollback of changes (englobes Billing system, Mobile Core Network, RAN and Transmission networks). I was also involved in setting up of a Network Operations Center (NOC) and upskilling engineers for smooth operations.

Service Manager

Emerson Network Power (Now Vertiv) May 2016 to November 2016

Managing transition from Data center Build to Operations and After sales

Data Center Manager

Ooredoo Myanmar April 2014 to December 2015

1. Managed 3 data centers in Yangon, Mandalay and Nay Pyi Taw respectively.
2.Management of all hosted servers, including MSC, HLR, RNC, VAS, Exchange and all other 3GPP based applications for cost effective operations
3. Preventive, predictive, corrective and breakdown maintenance of all Electrical power utilities equipment used in Network & IT operations in Data Centre.
4. Planning, requisitioning and accounting of spares required for Data Centre Maintenance.
5. Periodic review of Managed Service Contractors and Vendors for operations and maintenance for ensuring SLAs, uptime, MTTR, MTBF and adherence to required Quality standard.
6. Analysis of incident reports and triggering proper actions/recommendations.
7. Analysis of maintenance reports and outage patterns to evaluate data center facility status and propose capacity enhancements, as and when required.
8. Participating in cross-functional meetings with key stakeholders involved in the development and deployment of network services in order to define best solutions for existing, as well as new products and services.
9. Setting up NOC for multivendor environment.
10. Implementing and refining physical security policies.
11. Monitoring the work of MS contractors and ensuring agreed SLAs are met.
12. Active participation in resolving CS and PS core network issues (NSN equipment), including Core Network optimization.
13. Analysis of CORE CS, CORE PS and VAS reports to identify potential issues and driving MS team to resolve all issues.
14. Keeping track of general aesthetics of data center, and also core functions, ensuring timeliness of preventive maintenance and general facilities management.
15. Assigned as Regional Operations Manager, tracking network outages, follow up with MS team and coordinating work between different vendors specially to troubleshoot network issues in multi-vendor environment.
16. NOC setup and handover to MS contractor.

Senior NOC Engineer

Bharat Telecom Ltd April 2012 to March 2014

1. Installation and commissioning of EPON OLTs.
2. Configuration of ONUs in different modes.
3. Operation and Maintenance of OLT.
4. Troubleshooting faults pertaining to OLT, ONU, Firewall (cyberoam), ISP grade cache server (Bluecoat) and Traffic Shaper (Bluecoat)
5. Configuration and maintenance of NAS (24online) and Billing system (Crestel).
6. Maintaining data Center Facilities and IBM blade servers.
7. Configuration of BGP router, DHCP and DNS servers.
8. System and configuration backup for all network nodes.
9. Configuration of layer 3 Brocade and HP Switches.
10. Operation and maintenance of motorized VSAT system (inclined orbit geostationary satellite) including troubleshooting TX/RX issues and IP satellite modems.
11. NOC setup - Network monitoring and troubleshooting, Installation and configuration of cacti servers.
12. Ip network planning and implementation. Multicast configuration for IPTV. Configuration of broadcast servers for IPTV.
13. Maintenance of Harmonic Transcoders.
14. Training and supervision of Junior Engineers.

Core Network Engineer

Emtel July 2008 to April 2012

Emtel Ltd is a joint venture between Currimjee Jeewanjee Group & Millicom International Cellular (Tigo)

1. Operation and maintenance of Huawei Mobile Core Network Elements (MSC.HLR,SGSN,GGSN, SG,UMG)
2. Validation of core optimization tickets from planning and executing configuration.
3. Analysis of performance reports and responding to NOC trouble tickets.
4. Supporting RAN migration activities from Core Side.
5. Signaling trace analysis and capturing inter-module traces for TAC analysis.
6. Vendor management, troubleshooting of Core network faults and ensuring SLAs are met with vendors.
7. System maintenance and Data Center Facilities / Power system maintenance.
8. Management of Customer complaints trouble tickets, participation in cross functional meetings to streamline complaints resolution.
9. Enhancement of nodes monitoring by designing reports and putting in place escalation and SLA to define SOP (Standard Operating Procedures).
10. Analysis of Network KPI reports and ensuring proper explanation/remedial plan is given to solve issues.
11. Managing a team of 14 NOC Technicians on 24/7 basis to ensure proper escalation of issues, proper reporting and proper notifications sent to stakeholders.
12. Assisting CORE/VAS/RAN Operation and Maintenance team during planned/unplanned activities.
13. Testing of All services on routine basis, and PRE/POST activity service testing and network KPI review.

Trainings

Bradford University

Postgraduate Certificate in Business Administration March 2015 to January 2021

MBA:

validated

University of Mauritius

B.Eng (Hon) Electronic and Communication Engineering May 2004 to September 2008

Electronic and communication engineering:

validated

Certifications

CCNA - Routing and Switching

September 2013 to September 2016

CCNA - Routing and Switching

Certification Authority : Cisco

What do you want to do ?

About me

I have been involved in deployment of green field telecom projects in Asia and Mauritius. My career started with Emtel, as a Core Network Engineer (CS and PS domain), before joining the startup of Bharat Telecom, which is an ISP deploying FTTH solutions. Later on I moved to Myanmar to work with Ooredoo as Data Center Operations Manager, to ensure smooth running of data center operations after build phase is completed and data centers are handed over to operations team. Subsequently i joined Emerson Network Power (now Vertiv) as a Service Manager to ensure proper roll out of data centers and transition to operations. My next career move took me to the Sultanate of Brunei Darussalam, where I joined as Configuration Manager at Progresif Cellular, also acting as Network Operations Manager, contributing in the setting up of a Network Operations Center and ensuring the skilling up of employees. At the end of my contract i returned to Mauritius and joined Orange Business Services, where I am still working as an Network Operations Manager.