• Leads the Human Resources planning process and execution across a diverse, multi-generational, multi-level workforce that is decentralized.
• Assures branch needs are met for human resource services.
• Directs the Human Resource department activities and staff. Along with staff members, prepares department budgets and monitors expenditures.
• Provides Human Resources Committee, staff team, and board members with information on changes in policy related to regulatory compliance and guides work of Human Resources Committee in establishing personnel policies for Association.
• Oversees unemployment claim management, focusing on managing costs to the Association.
• Leads risk management efforts including workers’ compensation and safety
• Creates a consistent and effective process for employee relations and employment law requirements.
• Develops and maintains a performance management program and salary administration, including job descriptions and classifications, salary structure and salary increases that mirror the organization’s strategic goals and objectives.

• Set up and maintained physical and electronic filing system

• Analyzed data and prepared for compilation into reports to be distributed to key stakeholders.

• Communicated updates and requirements between internal team members and clients to keep all parties of project progress.

• Produced and distributed team newsletters, email updates and other forms of communication

• Managed new hire training and onboarding so that all employees are aware of company policies and procedure

• Maintained attendance records, taking note of staff attendance, sick days and personal days

• Tracked and submitted employee time sheets to accounting department for payroll processing

• To carry out registry, finance, human resource and procurement and supply duties.

• To assist in administrative duties at the Construction Industry Development Board (CIDB) and to provide general support to operational services.

• To act as cashier as and when required.

• Maintain strong communication bridge between Finance and other department

• Highlights to senior managers any instances of non-compliance

• Developed and implemented strategies to enhance team performance, improve processes and increase inefficiency
• Championed 100% guests satisfaction by providing excellent dining experience
• Trained workers in every position, including food preparations, money handling and cleaning roles
• Handles escalated customer complaints to provide full resolutions and promote loyalty
• Managed accounts payable accounts receivable and payroll
• Developed and maintained exceptional customer service standards
• Optimized profits by controlling food, beverage and labour costs closely
• Communicate well and set strong interpersonal skills to establish positive relationship with guests and employees

• Developed and implemented strategies to enhance team performance, improve processes and increase inefficiency
• Championed 100% guests satisfaction by providing excellent dining experience
• Trained workers in every position, including food preparations, money handling and cleaning roles
• Handles escalated customer complaints to provide full resolutions and promote loyalty
• Managed accounts payable accounts receivable and payroll
• Developed and maintained exceptional customer service standards
• Optimized profits by controlling food, beverage and labour costs closely
• Communicate well and set strong interpersonal skills to establish positive relationship with guests and employees






Voir moins

• Conducted job interviews led employee performance evaluations with constructive feedback rewarded top sales performance to attack and retain top quality personnel.
• Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
• Taught junior employees how to meet operational and value goals with proactive strategies
• Maintained inventory accuracy by accurately counting stock-on-stock and reconciling discrepancies
• Enhanced sales by implementing merchandising and promoting events
• Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies
• Planned and update work schedule for optimal coverage of business needs
• Supervised successful, well supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections
• Ordered merchandise with accuracy by verifying back and stock maintaining inventories
• Other ad hoc duties as and when required.

Teaching English and Law subjects

• Created lessons plans in accordance with state curriculum

• Established positive relationships with students, parents, fellow teachers and school administrators

• Taught student to exercise problem solving methodology and techniques during tests

• Mentored and counseled students with social adjustments and academic problems

• Differentiated instruction according to student ability and skill level