POSITION SUMMARY:

A Network Engineer has a versatile job. The main task of a Network Engineer is to implement, audit and troubleshoot network systems/devices. Their job is to protect the network from threats that could attack the organisation systems. They should have a thorough knowledge and a multi-branched background that should include expertise from the fields of information technology, network and information security.

RESPONSIBILITIES AND DUTIES:

• Implementing, maintaining and monitoring the Company's network systems.
• Monitor and manage the following technologies to ensure the availability, reliability and responsiveness of systems and services:
  • All LAN/WAN/WLAN and data network topologies
  • Network security infrastructure including firewalls, web and application filters
  • 3rd party telecom services including IPVPN, MPLS, Internet and PSTN
  • Voice services (IP Telephony) including VoIP and Video Conferencing
• Configuring and maintaining intrusion prevention systems and firewalls.
• Maintaining site to site VPNs and remote VPNs.
• Maintaining tracking documents to note system vulnerabilities.
• Reporting the security analysis and monitoring findings.
• Configuring and maintaining switches and routers, applying patches and upgrading of firmware.
• Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades
• Configuring and maintaining Wireless infrastructure.
• Maintaining DHCP environment.
• Maintain and manage the SFTP sharing platform.
• Verification of Backup status for Network, Security & Telephony infrastructure.
• Help in managing support agreements with service providers and vendors.

Help in the performing IT audit and work in resolving vulnerabilities found.

Technical expertise:

• Good knowledge of LAN/WAN technologies (switches, routers, wireless and firewalls) including centralized monitoring systems.
• Knowledge of LAN/WAN switching and routing implementation and operation with specific knowledge of VLAN, VPN and SHDSL networking.
• Knowledge of TCP/IP, networking and information system security principles, practices and technologies.
• Understanding of core Internet routing protocols and services.

Other skills:

• Problem-solving skills: Ability to identify IT issues and propose viable solutions.
• Interpersonal skills: Ability to interact with customers and colleagues in a courteous and friendly manner and to work in a multicultural environment with sensitivity and respect for diversity.
• Results-orientation: Ability to set clearly defined objectives, plan activities in a timely way and monitor performance against deadlines and milestones.

Education and Experience:

• University (or equivalent) degree in computer science, engineering or a related field.
• Knowledge on dealing with security systems, intrusion detection systems, firewalls, log management, authentication systems, content filtering, etc.
• Ability to communicate and report network security incidents and issues to the upper management.
• Knowledge of disaster recovery methods.
• Network engineer certifications such as CCNA.
• At least two years of professional experience as a LAN/WAN engineer in a medium IT enterprise environment. These should include one year of hands-on configuration, administration and troubleshooting experience of LAN switches, routers and firewall devices.
• Experience in VPNs and mobility.
• Experience in IP Telephony.
• Experience and certification in CISCO products.
• Experience in LAN traffic and WAN bandwidth monitoring and monitoring tools.
• Able to effectively communicate in English, in both written and oral forms.
• Great interpersonal and communication skills.
• Problem solving skills and ability to work under pressure.